check before: 2025-07-01
Product:
Copilot, Microsoft 365 Apps
Platform:
Mac, World tenant
Status:
In development
Change type:
Links:
Details:
Copilot will have a Discussion tab in the top of your document to summarize open comments, helping you quickly understand what people have said in comments.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2025-05-02
updated:
2025-05-02
MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
Microsoft Copilot's new Discussion tab in Word summarizes all open comments at the top of the document, allowing users to quickly review feedback and suggestions without scrolling through each page.
Direct effects for Operations**
User Experience Degradation
If the Copilot feature is implemented without proper training or user guidance, users may find the new Discussion tab confusing, leading to frustration and decreased productivity as they struggle to adapt to the new interface.
- roles: End Users, Content Creators
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-word-and-excel/, https://www.forbes.com/sites/johnkoetsier/2023/10/02/microsoft-copilot-what-it-is-and-why-it-matters/
Increased Support Tickets
The introduction of the Discussion tab without adequate preparation may lead to an influx of support requests from users encountering issues or confusion, overwhelming IT support teams and delaying response times.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.techradar.com/news/microsoft-copilot-what-you-need-to-know, https://www.zdnet.com/article/microsoft-copilot-what-it-is-and-how-it-works/
Configutation Options**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
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Last updated 3 weeks ago
