486831 – Microsoft Viva: Viva Engage – Report a Conversation in new admin center

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check before: 2025-04-01

Product:

Microsoft 365 admin center, Microsoft Viva, Microsoft Viva Engage

Platform:

Web, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Report a Conversation feature configuration will soon be available in the new Engage admin center, moved from the legacy Yammer admin center. This feature allows admins to set-up a reporting mechanism for Engage conversations in their network. There are no changes to the end-user experience.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-03-26

updated:
2025-03-26

Docu to Check

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MS workload name

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summary for non-techies**

The "Report a Conversation" feature in Microsoft Viva Engage is being moved from the Yammer admin center to the Engage admin center, centralizing administrative tasks without affecting how users report conversations.

Direct effects for Operations**

Change Management
Without proper preparation, the transition to the new Engage admin center may lead to confusion among administrators regarding the new reporting mechanisms, potentially resulting in mismanagement of conversations and user reports.
   - roles: IT Administrators, Compliance Officers
   - references: https://techcommunity.microsoft.com/t5/microsoft-viva-blog/microsoft-viva-engage-report-a-conversation-in-new-admin-center/ba-p/3741230

User Support
If the change is implemented without adequate training or communication, IT support teams may face an increase in user queries and issues related to the new reporting feature, leading to longer resolution times and user dissatisfaction.
   - roles: IT Support Staff, End Users
   - references: https://techcommunity.microsoft.com/t5/microsoft-viva-blog/microsoft-viva-engage-report-a-conversation-in-new-admin-center/ba-p/3741230

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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