check before: 2025-06-01
Product:
Copilot, Defender, Microsoft 365 Apps, OneNote
Platform:
Web, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
Organizations can build their own collections of prompts that are tailored to their business needs and workflows and distribute these to all users within the tenant.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2025-03-25
updated:
2025-05-16
Docu to Check
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
Microsoft Copilot's Prompt Gallery allows organizations to create and distribute customized digital prompts integrated into everyday tools like Word, Excel, and PowerPoint, acting as personalized guides to enhance productivity and streamline workflows.
Direct effects for Operations**
User Confusion and Misuse of Prompts
Without proper preparation and training, users may misunderstand or misuse the prompts, leading to incorrect outputs and decreased productivity.
- roles: End Users, Team Leaders
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-365-copilot/, https://www.forbes.com/sites/bernardmarr/2023/03/20/what-is-microsoft-365-copilot-and-how-can-it-help-your-business/
Increased Support Requests
The introduction of new prompts without adequate preparation may lead to a surge in support requests as users encounter issues or confusion, straining IT resources.
- roles: IT Support Staff, Help Desk Agents
- references: https://www.techradar.com/news/microsoft-365-copilot-what-you-need-to-know, https://www.zdnet.com/article/microsoft-365-copilot-what-it-is-and-how-it-works/
Configutation Options**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-05-16 | RM Release | May CY2025 | June CY2025 |
| 2025-05-16 | RM Product Tags | Microsoft Copilot (Microsoft 365), Excel, OneNote, PowerPoint, Word | Microsoft Defender for Cloud, Excel, OneNote, PowerPoint, Word |
Last updated 3 days ago
