485780 – Microsoft Viva: Viva Learning – Ability to view inferred skills and course recommendations

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check before: 2025-05-01

Product:

Microsoft Viva, Microsoft Viva Learning

Platform:

Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Learners would be able to select skills for learning, view inferred skills and courses recommendations based on inferred skills. Inferred skills are generated by taking users activity in M365 ecosystem into account.

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:
General Availability

Created:
2025-03-26

updated:
2025-03-26

Docu to Check

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MS workload name

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summary for non-techies**

Microsoft Viva Learning is introducing a feature that analyzes user activities within the Microsoft 365 ecosystem to infer potential skills for development and recommends relevant courses, offering a personalized learning experience similar to a fitness app suggesting tailored workouts.

Direct effects for Operations**

Inaccurate Skill Inference
If the change is implemented without proper preparation, users may receive inaccurate inferred skills, leading to irrelevant course recommendations and frustration.
   - roles: Learners, Training Coordinators
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-is-microsoft-viva-learning/ba-p/2151230

User Experience Degradation
Without adequate preparation, the introduction of inferred skills may overwhelm users with too many irrelevant options, negatively impacting their learning experience and engagement.
   - roles: Learners, HR Managers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-is-microsoft-viva-learning/ba-p/2151230

Configutation Options**

XXXXXXX ... paid membership only

explanation for non-techies**

XXXXXXX ... free basic plan only

** AI generated content. This information must be reviewed before use.

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Last updated 3 weeks ago

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