485748 – Outlook: search emails while offline in the new Outlook for Windows

Outlook logo

check before: 2025-05-01

Product:

Outlook

Platform:

Windows Desktop, World tenant

Status:

Rolling out

Change type:

Links:

Details:

We are adding more functionality to offline mode in the new Outlook for Windows. You will now be able to do basic search functions without internet connection or when the search service fails. #newoutlookforwindows

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-03-19

updated:
2025-05-28

Docu to Check

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MS workload name

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summary for non-techies**

The new Outlook for Windows offers enhanced offline search capabilities, allowing users to search through their emails without an internet connection, similar to having a digital assistant that helps find information even when offline.

Direct effects for Operations**

Limited Search Functionality
Users may experience frustration due to the inability to perform advanced search functions while offline, leading to inefficiencies in retrieving important emails.
   - roles: End Users, IT Support
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-search-emails-while-offline-in-the-new-outlook-for-windows/

User Experience Degradation
If the offline search feature is not properly implemented, users may face delays or errors, negatively impacting their productivity and overall satisfaction with the application.
   - roles: End Users, Product Managers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-search-emails-while-offline-in-the-new-outlook-for-windows/

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-05-28RM StatusIn developmentRolling out
2025-05-02RM ReleaseSeptember CY2025May CY2025
2025-05-02RM DescriptionWe are adding more functionality to offline mode in the new Outlook for Windows. You will now be able to do basic search functions without internet connection or when the search service fails.We are adding more functionality to offline mode in the new Outlook for Windows. You will now be able to do basic search functions without internet connection or when the search service fails. #newoutlookforwindows

Last updated 2 months ago

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