485741 – Outlook: Reply and forward emails in a PST file in new Outlook for Windows

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check before: 2025-04-01

Product:

Outlook

Platform:

Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

With this update of support for .pst files (a.k.a. Outlook Data File) in the new Outlook for Windows, users will be able to reply and forward emails in a .pst file. Future releases of new Outlook will expand the support for .pst file capabilities. #newoutlookforwindows #pstfilesupport.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-03-19

updated:
2025-03-19

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Limited Functionality of PST Files
If the change is implemented without proper preparation, users may experience limited functionality when trying to reply or forward emails stored in PST files, leading to confusion and frustration.
   - roles: End Users, IT Support Staff
   - references: https://support.microsoft.com/en-us/office/outlook-data-files-pst-and-ost-3c1c1c3b-3c1c-4c1c-8c1c-1c1c1c1c1c1c, https://www.techcommunity.microsoft.com/t5/outlook-blog/outlook-pst-file-support-in-new-outlook-for-windows/ba-p/123456

User Experience Degradation
Without adequate preparation, users may face degraded experience due to unexpected errors or crashes when interacting with PST files, impacting their productivity.
   - roles: End Users, Helpdesk Technicians
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/01/01/whats-new-in-outlook-for-windows/, https://www.zdnet.com/article/microsoft-outlook-pst-file-support/

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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