check before: 2025-05-01
Product:
Copilot, Microsoft 365 Copilot
Platform:
Android, iOS, mobile, World tenant
Status:
In development
Change type:
Links:
Details:
Quickly find your files and leverage Copilot to get a better understanding within the search tab on the go.
Change Category:
XXXXXXX ... free basic plan only
Scope:
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Release Phase:
General Availability
Created:
2025-05-02
updated:
2025-05-02
Docu to Check
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MS workload name
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summary for non-techies**
Microsoft 365 is introducing Copilot in its mobile app for Android and iOS, enhancing search by efficiently locating files and providing content summaries for better understanding.
Direct effects for Operations**
User Experience Degradation
If the Copilot feature is implemented without proper preparation, users may experience confusion or frustration due to unexpected changes in the search functionality, leading to decreased productivity.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-365-copilot/, https://www.techradar.com/news/microsoft-365-copilot
Increased Support Tickets
The introduction of Copilot without adequate training or communication may result in a surge of support tickets as users struggle to adapt to the new feature, overwhelming IT support resources.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.forbes.com/sites/bernardmarr/2023/09/30/how-ai-is-changing-the-way-we-work-in-2023/, https://www.zdnet.com/article/microsoft-365-copilot-what-you-need-to-know/
Configutation Options**
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explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
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Last updated 2 weeks ago
