check before: 2025-04-01
Product:
Whiteboard
Platform:
US Instances, Web, World tenant
Status:
In development
Change type:
Links:
Details:
The Text Sizing feature offers users the ability to: 1. Adjust Font Sizes: Increase or decrease font sizes as needed. 2. Preset Font Sizes: Choose from preset font sizes for convenience. 3. Custom Text Size: Input custom text sizes for enhanced clarity. This feature enhances readability, improves clarity, and establishes a structured visual hierarchy, ensuring well-organized and easily comprehensible content on the board.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-03-19
updated:
2025-03-19
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Degradation
If the Text Sizing feature is implemented without proper user training, users may struggle to utilize the new options effectively, leading to frustration and decreased productivity.
- roles: End Users, Product Managers
- references: https://www.forbes.com/sites/bernardmarr/2020/01/20/the-importance-of-user-experience-in-software-development/, https://www.nngroup.com/articles/why-user-experience-matters/
Increased Support Requests
The introduction of the Text Sizing feature without adequate preparation may lead to an influx of support requests from users who encounter issues or confusion, overwhelming the support team.
- roles: Support Staff, IT Operations
- references: https://www.zendesk.com/blog/why-customer-support-is-important/, https://www.gartner.com/en/information-technology/insights/customer-service-and-support
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 4 weeks ago
