484123 – Microsoft Teams: Copilot summary for transferred calls

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*For this entry exists the more relevant or more recent entry MC1052912

check before: 2025-06-01

Product:

Copilot, Teams

Platform:

Mac, US Instances, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

MC1052912

Details:

When a call is forwarded/transferred to another colleague, users can prompt Copilot to automatically summarize the context, open questions, etc. for the call as a briefing for the receiving colleague. This feature ensures that the recipient is well-informed about the previous conversations related to the transferred call, enhancing their understanding and preparedness.

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2025-03-08

updated:
2025-05-02

Docu to Check

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MS workload name

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summary for non-techies**

Microsoft Teams' new feature, Copilot, automatically summarizes key points and open questions from a conversation to ensure a seamless transition when a call is transferred, acting like a personal assistant to keep all parties informed and reduce miscommunication.

Direct effects for Operations**

Please, look at the most relevant linked item for details

explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-05-02RM Cloud Instance TagsWorldwide (Standard Multi-Tenant)Worldwide (Standard Multi-Tenant), GCC
2025-05-02RM ReleaseMay CY2025June CY2025

Last updated 3 weeks ago

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