check before: 2025-04-01
Product:
Copilot, Microsoft 365 Apps
Platform:
Mac, World tenant
Status:
In development
Change type:
Links:
Details:
The Copilot icon in your document margin gives you a variety of actions you can take on your selected text. One click lets you rewrite, get editorial coaching, and more.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-05-02
updated:
2025-05-02
Docu to Check
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MS workload name
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summary for non-techies**
Microsoft Copilot in Microsoft 365 acts as an intelligent assistant, providing users with options to enhance text clarity, engagement, and grammar in documents, similar to a GPS offering route choices, and is available on platforms like Mac with plans for broader accessibility.
Direct effects for Operations**
User Experience Degradation
If Microsoft Copilot is implemented without proper training or user preparation, users may struggle to understand how to effectively utilize the new features, leading to frustration and decreased productivity.
- roles: End Users, Content Creators
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-365-copilot/, https://www.forbes.com/sites/bernardmarr/2023/03/20/what-is-microsoft-365-copilot-and-how-will-it-change-the-way-we-work/
Increased Support Tickets
The introduction of Copilot without adequate preparation may lead to an influx of support requests as users encounter issues or confusion with the new functionalities, overwhelming IT support teams.
- roles: IT Support Staff, Helpdesk Technicians
- references: https://www.techradar.com/news/microsoft-365-copilot-is-here-but-its-not-perfect, https://www.zdnet.com/article/microsoft-365-copilot-is-here-but-its-not-a-silver-bullet/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 weeks ago
