check before: 2025-04-01
Product:
Outlook
Platform:
US Instances, Web, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
New Outlook for Windows will now support 2-click view for encrypted emails. This feature enables admins to require user confirmation before allowing access to encrypted emails. #newoutlookforwindows
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-03-06
updated:
2025-03-20
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Degradation
Users may experience delays in accessing encrypted emails due to the additional confirmation step, leading to frustration and reduced productivity.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/new-outlook-for-windows-2-click-view-for-encrypted-emails/
Increased Support Requests
The introduction of a new confirmation step may lead to an increase in support requests from users who are confused about the new process, impacting IT support resources.
- roles: IT Support Staff, Help Desk Agents
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/new-outlook-for-windows-2-click-view-for-encrypted-emails/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-03-20 | RM Platform Tags | Desktop | Desktop, Web |
Last updated 2 days ago
