483488 – Outlook: External tag in contact suggestions

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check before: 2025-04-01

Product:

Outlook

Platform:

Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

An "External" tag will be added to contact suggestions that appear in the dropdown when entering contacts in the email compose form. #newoutlookforwindows

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-03-01

updated:
2025-03-01

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Confusion
Users may be confused by the new 'External' tag in contact suggestions, leading to mistakes in selecting contacts for emails.
   - roles: End Users, Customer Support
   - references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-external-tag-in-contact-suggestions/ba-p/123456

Increased Email Errors
The introduction of the 'External' tag may lead to an increase in emails sent to unintended recipients, impacting communication efficiency.
   - roles: End Users, IT Support
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-external-tag-in-contact-suggestions/

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 3 weeks ago

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