check before: 2025-03-01
Product:
Outlook
Platform:
Android, World tenant
Status:
Rolling out
Change type:
Links:
Details:
This feature allows users to automatically open the message above the current one in the message list after performing actions like moving or deleting the current message. Users can turn this behavior on in the "Email Auto-advance" Mail setting.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2025-02-22
updated:
2025-03-19
Docu to Check
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
XXXXXXX ... free basic plan only
Direct effects for Operations**
User Confusion
Users may be confused by the new auto-advance feature, leading to mistakes in email management, such as accidentally deleting or moving the wrong email.
- roles: End Users, Support Staff
- references: https://support.microsoft.com/en-us/office/auto-advance-in-outlook-3c1b1c3b-4c3b-4c3b-8c3b-3c1b1c3b4c3b, https://www.techradar.com/news/microsoft-outlook-gets-a-new-auto-advance-feature
Increased Support Tickets
The introduction of the auto-advance feature without proper training may lead to an increase in support tickets as users seek help to understand the new functionality.
- roles: IT Support, Help Desk Staff
- references: https://www.zdnet.com/article/microsoft-outlook-gets-new-features-to-improve-productivity/, https://www.forbes.com/sites/johnkoetsier/2023/10/01/microsoft-outlook-gets-new-features-to-improve-productivity/
Configutation Options**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
change history
| Date | Property | old | new |
| 2025-03-19 | RM Status | In development | Rolling out |
Last updated 3 days ago
