check before: 2025-06-01
Product:
Copilot, SharePoint, Teams
Platform:
Online, Web, World tenant
Status:
In development
Change type:
Links:

Details:
Users can include more than one SharePoint agent as a participant in a Teams chat or meeting.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-02-15
updated:
2025-02-15
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Confusion
Introducing multiple SharePoint agents in Teams chats may lead to confusion among users regarding which agent to interact with, potentially resulting in miscommunication and inefficiencies.
- roles: End Users, Team Leaders
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-october-2023/, https://techcommunity.microsoft.com/t5/microsoft-teams-blog/whats-new-in-microsoft-teams-october-2023/ba-p/3856785
Increased Response Time
With multiple SharePoint agents present, users may experience delays in receiving responses as agents may compete for attention or process requests sequentially, impacting user experience.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-october-2023/, https://techcommunity.microsoft.com/t5/microsoft-teams-blog/whats-new-in-microsoft-teams-october-2023/ba-p/3856785
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 month ago