check before: 2025-06-01
Product:
Copilot, Outlook
Platform:
Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
This feature enables licensed users to use a role-based Copilot (like Copilot for Sales) to provide content for Copilot in Outlook's Summarize experience. This roadmap item tracks availability in classic Outlook for Windows.
Change Category:
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Scope:
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Release Phase:
Current Channel
Created:
2025-05-02
updated:
2025-05-02
Docu to Check
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MS workload name
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summary for non-techies**
Outlook is developing a feature for the classic Windows version that integrates role-based Copilots, such as Copilot for Sales, to summarize lengthy email threads and enhance email management efficiency.
Direct effects for Operations**
User Experience Degradation
If the Copilot feature is implemented without proper preparation, users may experience confusion and frustration due to a lack of familiarity with the new functionality, leading to decreased productivity.
- roles: Sales Representatives, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-copilot-in-outlook/, https://www.forbes.com/sites/bernardmarr/2023/10/02/the-impact-of-ai-on-business-productivity/
Integration Issues
The introduction of the Copilot feature may lead to integration problems with existing Outlook functionalities, causing disruptions in email management and workflow for users.
- roles: Sales Representatives, IT Administrators
- references: https://www.zdnet.com/article/microsoft-outlook-copilot-features-what-you-need-to-know/, https://www.techradar.com/news/microsoft-outlook-copilot-features
Configutation Options**
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explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
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Last updated 2 weeks ago
