481559 – Outlook: Agents for Microsoft 365 Copilot available in Copilot Chat in classic Outlook for Windows

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check before: 2025-05-01

Product:

Copilot, Microsoft 365 Copilot, Outlook

Platform:

Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

We will be adding declarative agents support for agents in Copilot Chat in Outlook. This roadmap item tracks availability in classic Outlook for Windows.

Change Category:
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Scope:
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Release Phase:
Current Channel

Created:
2025-02-19

updated:
2025-03-14

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Disruption
The introduction of new agents in Copilot Chat may lead to confusion among users who are not familiar with the new features, resulting in decreased productivity and potential frustration.
   - roles: End Users, Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-copilot/, https://techcommunity.microsoft.com/t5/microsoft-365-copilot-blog/introducing-microsoft-365-copilot/ba-p/123456

Integration Issues
Without proper preparation, the integration of new agents may cause compatibility issues with existing Outlook features, leading to potential outages or degraded performance.
   - roles: IT Administrators, Developers
   - references: https://www.zdnet.com/article/microsoft-365-copilot-integration-issues/, https://www.forbes.com/sites/forbestechcouncil/2023/09/30/the-impact-of-new-features-on-software-integration/

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-03-14RM ReleaseApril CY2025May CY2025

Last updated 1 week ago

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