481519 – Microsoft Copilot (Microsoft 365): Admins can easily manage orphaned agents with comprehensive lifecycle functionality

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check before: 2025-05-01

Product:

Copilot, Microsoft 365 admin center

Platform:

Web, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Admins will have the power to effectively manage the lifecycle of orphaned agents. They can easily identify, manage, reassign, archive, or delete agents that are no longer associated with an owner, ensuring a streamlined and efficient workflow.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-05-02

updated:
2025-05-02

Docu to Check

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MS workload name

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summary for non-techies**

Microsoft Copilot in Microsoft 365 introduces a feature that helps administrators manage orphaned software agents by allowing them to identify, reassign, archive, or delete these agents, ensuring efficient workflow and organization.

Direct effects for Operations**

Orphaned Agent Management
Without proper preparation, the introduction of lifecycle management for orphaned agents may lead to confusion among users regarding the status of their agents, potentially resulting in lost productivity as users may not understand how to manage or reassign agents effectively.
   - roles: Admins, End Users
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-admin-center-blog/microsoft-365-admin-center-new-features/ba-p/123456, https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-for-admins/

User Experience Disruption
If the change is implemented without adequate training or communication, users may experience disruptions in their workflow as they adapt to new functionalities, leading to frustration and decreased efficiency.
   - roles: End Users, Support Staff
   - references: https://www.forbes.com/sites/bernardmarr/2023/09/30/the-impact-of-technology-changes-on-user-experience/, https://www.zdnet.com/article/how-to-manage-user-experience-during-it-changes/

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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