481283 – Microsoft Copilot (Microsoft 365): Catchup Skill (Copilot in Engage)

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check before: 2025-07-01

Product:

Copilot, Microsoft Viva, Microsoft Viva Engage

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

Details:

Catch up effortlessly on Home Feed or Community conversations since you last checked- this card will provide a personalized update to what you missed since you last logged into the Viva Engage homepage or since you last clicked into the Feed for a specific Community you follow

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:
General Availability

Created:
2025-05-02

updated:
2025-05-02

Docu to Check

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MS workload name

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summary for non-techies**

Microsoft Copilot in Microsoft Viva Engage provides personalized updates on key conversations and updates in your digital workspace, allowing you to quickly catch up on important information without sifting through all the messages manually.

Direct effects for Operations**

User Experience Disruption
If the Copilot feature is implemented without proper training or communication, users may feel overwhelmed by the new interface and features, leading to confusion and frustration.
   - roles: End Users, Community Managers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-viva-engage/, https://www.forbes.com/sites/bernardmarr/2023/10/02/the-impact-of-ai-on-user-experience-in-enterprise-software/

Data Overload
Without preparation, users may receive excessive updates from the Copilot feature, leading to information overload and decreased productivity as they struggle to prioritize important messages.
   - roles: End Users, Team Leaders
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-viva-engage/, https://www.forbes.com/sites/bernardmarr/2023/10/02/the-impact-of-ai-on-user-experience-in-enterprise-software/

Configutation Options**

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explanation for non-techies**

XXXXXXX ... free basic plan only

** AI generated content. This information must be reviewed before use.

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