479965 – OneDrive: Upcoming change to shared folder experience in Microsoft OneDrive

Product:

OneDrive, Teams

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

Details:

With this feature update, when a user clicks a link to a shared folder from Teams chat, channels, email, or other places, they will navigate to the shared folder within the People view of their own OneDrive. This new view, organized by people, will show and allow access to all the files and folders that have been shared with the user.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-02-06

updated:
2025-02-06

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Navigation Changes
Users may struggle to find shared folders due to the new People view, leading to confusion and inefficiency in accessing files.
   - roles: End Users, Team Leaders
   - references: https://techcommunity.microsoft.com/t5/microsoft-onedrive-blog/onedrive-upcoming-change-to-shared-folder-experience/ba-p/123456

Collaboration Disruption
The change in how shared folders are accessed may disrupt ongoing collaborations, as users may not be familiar with the new navigation method.
   - roles: Project Managers, Collaborators
   - references: https://techcommunity.microsoft.com/t5/microsoft-onedrive-blog/onedrive-upcoming-change-to-shared-folder-experience/ba-p/123456

Increased Support Requests
Users may require additional support to adapt to the new shared folder experience, leading to an increase in helpdesk tickets and resource allocation.
   - roles: IT Support Staff, Helpdesk Agents
   - references: https://techcommunity.microsoft.com/t5/microsoft-onedrive-blog/onedrive-upcoming-change-to-shared-folder-experience/ba-p/123456

Configutation Options**

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Opportunities**

Enhanced User Experience with Shared Folders
The new People view in OneDrive allows users to see all shared files in one place, which can significantly enhance the user experience by making it easier to locate and manage shared content. This can reduce time spent searching for files and improve collaboration efficiency.
   - next-steps: Conduct user training sessions to familiarize users with the new People view and its benefits. Gather feedback to identify any further improvements needed.
   - roles: End Users, Team Leaders, Project Managers
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/whats-new-in-onedrive-and-sharepoint-in-october-2023/ba-p/3876555, https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/10/whats-new-in-onedrive-and-sharepoint-october-2023/ " target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/10/whats-new-in-onedrive-and-sharepoint-october-2023/

Improved Collaboration in Teams
By integrating the shared folder experience with Teams, users can easily access shared content without leaving the Teams environment. This seamless integration can lead to better collaboration and communication among team members.
   - next-steps: Promote the use of Teams for file sharing and collaboration, highlighting the new OneDrive features. Monitor usage metrics to assess adoption rates.
   - roles: Team Leaders, IT Administrators, Collaboration Specialists
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/10/whats-new-in-onedrive-and-sharepoint-october-2023/, https://www.petri.com/microsoft-teams-new-features-october-2023

Centralized File Management and Security
The new shared folder experience allows for better visibility and management of shared files, which can enhance security and compliance. IT can monitor access and sharing settings more effectively, reducing the risk of unauthorized access.
   - next-steps: Implement policies and training on managing shared folders, focusing on security best practices. Review and adjust sharing permissions regularly to ensure compliance.
   - roles: IT Administrators, Compliance Officers, Security Managers
   - references: https://www.microsoft.com/en-us/security/blog/2023/10/10/whats-new-in-onedrive-and-sharepoint-october-2023/, https://www.csoonline.com/article/3688973/how-to-secure-your-onedrive-data.html

Potentional Risks**

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IT Security**

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explanation for non-techies**

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