check before: 2025-03-01
Product:
Microsoft Viva, Microsoft Viva Engage
Platform:
Web, World tenant
Status:
In development
Change type:
Links:
Details:
This adds support for inline videos and GIFs in Viva Engage articles.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-02-08
updated:
2025-02-08
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Degradation
If the change is implemented without preparation, users may experience slow loading times or crashes due to increased media content (videos and GIFs) in articles, leading to frustration and decreased productivity.
- roles: Content Creators, End Users
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/introducing-microsoft-viva-engage/ba-p/2671230
Increased Support Tickets
The introduction of inline videos and GIFs may lead to an increase in support tickets as users encounter issues with media playback or formatting, overwhelming the IT support team.
- roles: IT Support Staff, End Users
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/introducing-microsoft-viva-engage/ba-p/2671230
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 month ago
