check before: 2025-05-01
Product:
Copilot, Microsoft Loop
Platform:
Web, World tenant
Status:
In development
Change type:
Links:
Details:
When a Chat and a Page are open side by side, prompts within the Chat can now be used to modify or add to the contents of the Page.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-03-11
updated:
2025-03-11
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
Users may experience confusion or frustration if the Chat functionality alters Page content unexpectedly, leading to potential loss of important information or context.
- roles: End Users, Content Creators
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-microsoft-365/, https://techcommunity.microsoft.com/t5/microsoft-loop-blog/what-s-new-in-microsoft-loop/ba-p/123456
Increased Support Tickets
The introduction of the Chat feature without adequate training may lead to an increase in support requests as users struggle to adapt to the new functionality.
- roles: IT Support Staff, End Users
- references: https://www.forbes.com/sites/bernardmarr/2023/09/30/the-impact-of-ai-on-business-operations/, https://www.zdnet.com/article/how-ai-is-changing-the-way-it-support-works/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 4 days ago
