check before: 2025-06-01
Product:
Microsoft Viva
Platform:
Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
LMS setup form will now have detailed error description for LMS setup failures.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-03-14
updated:
2025-03-14
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
LMS Setup Failures
Without proper preparation, users may experience confusion and frustration due to unclear error messages during LMS setup, leading to delays in onboarding and training processes.
- roles: Training Coordinator, IT Support Specialist
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-is-microsoft-viva-and-why-does-it-matter/ba-p/2021235
User Experience Degradation
If the change is implemented without adequate communication and training, users may struggle to interpret the new detailed error descriptions, resulting in increased support requests and decreased productivity.
- roles: End User, Help Desk Technician
- references: https://www.forbes.com/sites/bernardmarr/2021/02/01/what-is-microsoft-viva-and-why-is-it-so-important/?sh=5c1c1c4e7c1b, https://www.zdnet.com/article/microsoft-viva-what-it-is-and-why-it-matters/
Configutation Options**
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explanation for non-techies**
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Last updated 5 days ago
