check before: 2025-05-01
Product:
Outlook
Platform:
Web, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
This update improves the reliability of calendar sharing and ensures that the events seen by delegates are always up to date. #newoutlookforwindows
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-01-24
updated:
2025-01-24
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Calendar Sharing Reliability
Without proper preparation, users may experience outdated event information, leading to scheduling conflicts and missed appointments.
- roles: Administrative Assistants, Project Managers
- references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-support-for-enhanced-calendar-sharing-architecture-in-the/ba-p/3741230
User Experience Disruption
Changes in calendar sharing features may confuse users, resulting in frustration and decreased productivity if not communicated effectively.
- roles: End Users, IT Support Staff
- references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-support-for-enhanced-calendar-sharing-architecture-in-the/ba-p/3741230
Integration Issues with Third-Party Tools
Unprepared changes may lead to integration failures with third-party applications that rely on calendar data, disrupting workflows.
- roles: System Administrators, Business Analysts
- references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-support-for-enhanced-calendar-sharing-architecture-in-the/ba-p/3741230
Configutation Options**
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Opportunities**
Improved Delegate Access Management
The enhanced calendar-sharing architecture allows for more reliable and real-time updates for delegates, improving collaboration and reducing scheduling conflicts. This can streamline operations for teams that rely on shared calendars, such as project management teams.
- next-steps: Conduct training sessions for users on the new features and best practices for managing delegate access. Gather feedback on user experience to identify further improvements.
- roles: Project Managers, Administrative Assistants, Team Leaders
- references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-support-for-enhanced-calendar-sharing-architecture/ba-p/3657680
Increased User Satisfaction with Calendar Features
With the new architecture, users can expect a more seamless experience when scheduling meetings and managing their calendars, leading to increased productivity and user satisfaction. This is particularly beneficial for executive teams that depend heavily on efficient scheduling.
- next-steps: Monitor user feedback and engagement metrics post-implementation to assess satisfaction levels and identify any areas needing further enhancement.
- roles: Executives, HR Managers, Sales Teams
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/12/outlook-new-features-and-improvements/
Reduction in IT Support Tickets Related to Calendar Issues
By ensuring that events seen by delegates are always up to date, the new calendar-sharing architecture may lead to a decrease in IT support tickets related to calendar synchronization issues, thereby improving overall IT operational efficiency.
- next-steps: Analyze historical support ticket data to establish a baseline and compare post-update ticket volumes to measure impact. Adjust IT support resources accordingly.
- roles: IT Support Staff, Operations Managers, Service Desk Teams
- references: https://www.zdnet.com/article/how-to-use-outlook-calendar-for-scheduling-meetings/
Potentional Risks**
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IT Security**
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explanation for non-techies**
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