475968 – Microsoft Copilot (Microsoft 365): Dictate your prompts in Copilot Chat

Product:

Copilot, Defender

Platform:

Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Use the dictation button to input your prompts with speech.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-01-22

updated:
2025-05-14

Docu to Check

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MS workload name

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summary for non-techies**

Microsoft Copilot in the Microsoft 365 suite now includes a dictation feature in Copilot Chat, enabling users to issue spoken commands to create documents or send emails, enhancing productivity and accessibility.

Direct effects for Operations**

User Experience Degradation
If the dictation feature is implemented without proper training and user guidance, users may struggle to effectively utilize the new functionality, leading to frustration and decreased productivity.
   - roles: End Users, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-microsoft-365/, https://www.forbes.com/sites/bernardmarr/2023/10/02/microsoft-copilot-what-it-is-and-how-it-works/

Increased IT Support Requests
The introduction of a new dictation feature may lead to a surge in support requests from users facing difficulties, overwhelming the IT support team and delaying response times.
   - roles: IT Support Staff, Helpdesk Technicians
   - references: https://www.techradar.com/news/microsoft-copilot-what-you-need-to-know, https://www.zdnet.com/article/microsoft-copilot-what-it-is-and-how-it-works/

Potential Security Risks
Without adequate preparation and security assessments, the integration of dictation features may expose sensitive data through voice recognition, leading to potential data breaches.
   - roles: Security Analysts, Compliance Officers
   - references: https://www.csoonline.com/article/3671235/microsoft-copilot-and-the-security-risks-of-ai-in-the-workplace.html, https://www.infosecurity-magazine.com/news/microsoft-copilot-security-risks-are-its-issues-are

Configutation Options**

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Opportunities**

Enhanced User Accessibility
Implementing dictation features in Copilot Chat allows users with disabilities or those who prefer verbal communication to interact more effectively with the system, improving overall user experience and productivity.
   - next-steps: Conduct a user accessibility assessment to identify specific needs, followed by training sessions to familiarize users with the dictation feature.
   - roles: Accessibility Coordinator, Training Manager, IT Support
   - references: https://www.microsoft.com/en-us/accessibility, https://www.microsoft.com/en-us/microsoft-365/blog/2023/05/10/announcing-microsoft-365-copilot-available-now/

Increased Productivity for Remote Teams
The dictation feature can significantly speed up communication for remote teams, allowing for faster responses and less time spent typing, which can lead to improved collaboration and efficiency.
   - next-steps: Pilot the dictation feature with a small group of remote teams to gather feedback and identify any potential issues before a wider rollout.
   - roles: Remote Team Managers, Project Managers, Collaboration Tools Administrator
   - references: https://www.forbes.com/sites/forbestechcouncil/2023/06/15/how-remote-teams-can-use-technology-to-improve-productivity/, https://www.microsoft.com/en-us/microsoft-365/blog/2023/04/05/boosting-remote-work-productivity-with-microsoft-365/

Reduction in Training Time for New Users
Utilizing dictation can simplify the onboarding process for new users, allowing them to engage with the software more intuitively and reducing the time spent on traditional training methods.
   - next-steps: Develop training materials that incorporate the dictation feature and schedule onboarding sessions to introduce new users to this functionality.
   - roles: HR Training Coordinator, IT Training Specialist, Onboarding Manager
   - references: https://www.mckinsey.com/business-functions/organization/our-insights/the-future-of-work-in-2023, https://www.microsoft.com/en-us/microsoft-365/blog/2023/01/20/transforming-onboarding-with-microsoft-365/

Potentional Risks**

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IT Security**

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explanation for non-techies**

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