check before: 2025-02-01
Product:
Copilot, Microsoft 365 Copilot
Platform:
Web, World tenant
Status:
In development
Change type:
Links:

Details:
Play back Copilot responses as audio with read aloud in Copilot Chat.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-01-24
updated:
2025-01-24
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Degradation
If the read aloud feature is implemented without proper testing, users may experience audio playback issues, such as lag or distortion, leading to frustration and decreased productivity.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-copilot-october-2023/, https://www.techradar.com/news/microsoft-365-copilot-what-you-need-to-know
Increased Support Tickets
The introduction of the read aloud feature without adequate preparation may lead to an influx of support tickets from users facing difficulties, overwhelming the IT support team.
- roles: Support Staff, IT Operations
- references: https://www.zdnet.com/article/microsoft-365-copilot-what-it-is-and-how-it-works/, https://www.forbes.com/sites/bernardmarr/2023/10/02/microsoft-365-copilot-what-it-is-and-how-it-can-help-your-business/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 weeks ago