475855 – Microsoft Teams: Copilot generated summaries for call transfers on Teams phone devices

Microsoft Teams logo

*For this entry exists the more relevant or more recent entry (MC1045217)

check before: 2025-05-01

Product:

Copilot, Teams

Platform:

Android, World tenant

Status:

Launched

Change type:

Links:

(MC1045217)

Details:

Copilot generated summary provides an overview of the details and outcomes of transferred calls. It includes information such as the caller's details, the reason for the transfer, and the final resolution.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
General Availability

Created:
2025-02-25

updated:
2025-06-04

Docu to Check

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

summary for non-techies**

Microsoft Teams is introducing a feature called Copilot that automatically generates summaries for transferred calls on Teams phone devices, detailing the caller, reason for transfer, and call outcome, and it will be available worldwide for organizations using Teams on Android devices.

Direct effects for Operations**

Please, look at the most relevant linked item for details

explanation for non-techies**

XXXXXXX ... free basic plan only

** AI generated content. This information must be reviewed before use.

a free basic plan is required to see more details. Sign up here


A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.



change history

DatePropertyoldnew
2025-06-04RM StatusRolling outLaunched
2025-05-29RM StatusIn developmentRolling out

Last updated 1 month ago

Share to MS Teams

Login to your account

Welcome Back, We Missed You!