475245 – Microsoft Graph: Graph API – New Outlook for Windows usage (archived)

Product:

Microsoft 365 admin center, Microsoft 365 Apps, Microsoft Graph, Outlook

Platform:

Developer, Web, World tenant

Status:

In development

Change type:

Links:

Details:

New Outlook for Windows usage will be added to the Microsoft Graph API, allowing organizations to monitor the adoption and usage of the new Outlook for Windows client within their organization. This will facilitate the creation of customized reports and analytics. Metrics included in the Graph API will match those available in new Outlook for Windows usage of Microsoft 365 apps usage report in the Microsoft 365 admin center, including tenant-level count of active users who have transitioned from Outlook for Windows (classic) to the new Outlook for Windows, as well as flags indicating usage of the new or classic Outlook per user over the specified time period. #newoutlookforwindows

Change Category:
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Scope:
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Release Phase:
Preview, General Availability

Created:
2025-01-16

updated:
2025-03-26

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

Microsoft is enhancing its tools through the Microsoft Graph API to allow organizations to track employee usage of the new Outlook for Windows, enabling them to generate customized reports and analytics for better IT strategy decisions.

Direct effects for Operations**

User Adoption Monitoring
Without proper preparation, the implementation of the new Outlook for Windows usage metrics may lead to confusion among users regarding the transition from classic to new Outlook, resulting in decreased user adoption and productivity.
   - roles: IT Administrator, End User
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-the-new-outlook-for-windows/ba-p/1951230, https://www.microsoft.com/en-us/microsoft-365/blog/2021/06/24/whats-new-in-microsoft-365-admin-center/

Data Reporting Accuracy
If the new metrics are integrated without adequate training or communication, there may be inaccuracies in reporting user activity, leading to misinformed decisions based on flawed data.
   - roles: Data Analyst, IT Administrator
   - references: https://docs.microsoft.com/en-us/graph/api/resources/outlook?view=graph-rest-1.0, https://www.microsoft.com/en-us/microsoft-365/blog/2021/06/24/whats-new-in-microsoft-365-admin-center/

Configutation Options**

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explanation for non-techies**

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