474659 – Microsoft Copilot (Microsoft 365): Copilot in Forms has been refreshed to help users better refine and edit their forms

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check before: 2025-03-01

Product:

Copilot, Forms

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

Details:

Copilot in Forms has been revamped to more easily help users refine and modify their forms. Users can now type prompts to Copilot to help with editing and refinement, so they can get tailored suggestions and easily get their forms ready to send.

Change Category:
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Scope:
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Release Phase:
Targeted Release, Preview, General Availability

Created:
2025-02-04

updated:
2025-02-04

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Degradation
If the new Copilot features are implemented without proper training or communication, users may struggle to adapt to the new interface and functionalities, leading to confusion and frustration.
   - roles: End Users, Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-forms/, https://www.forbes.com/sites/bernardmarr/2023/10/02/microsoft-copilot-in-forms-what-you-need-to-know/

Increased Support Tickets
The introduction of new features without adequate preparation may lead to an increase in support requests as users encounter issues or have questions about the new functionalities.
   - roles: IT Support, Help Desk Staff
   - references: https://www.techradar.com/news/microsoft-copilot-in-forms-what-you-need-to-know, https://www.zdnet.com/article/microsoft-copilot-in-forms-what-it-means-for-users/

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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