check before: 2025-02-01
Product:
Microsoft Viva, Microsoft Viva Engage
Platform:
iOS, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
This creates a modernized user experience for admin notification settings within Viva Engage.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-12-17
updated:
2024-12-17
Docu to Check
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MS workload name
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summary for non-techies**
Microsoft Viva Engage is updating its admin notification settings to offer a more streamlined and user-friendly experience across platforms like iOS and desktop, making it easier for administrators to manage notifications efficiently.
Direct effects for Operations**
User Experience Disruption
If the new admin notification settings are implemented without proper preparation, users may experience confusion or frustration due to changes in the interface and functionality, leading to decreased productivity.
- roles: System Administrators, End Users
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-s-new-in-microsoft-viva-engage/ba-p/2671230
Increased Support Tickets
Unprepared changes may lead to a spike in support tickets as users struggle to adapt to the new notification settings, overwhelming the IT support team.
- roles: IT Support Staff, End Users
- references: https://www.forbes.com/sites/bernardmarr/2021/02/01/what-is-microsoft-viva-and-why-is-it-so-important/?sh=5c1c1e4e7c3b, https://www.zdnet.com/article/microsoft-viva-what-it-is-and-why-it-matters/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 month ago
