check before: 2025-02-01
Product:
Microsoft 365 Apps, Outlook
Platform:
US Instances, Windows Desktop, World tenant
Status:
Cancelled
Change type:
Links:
Details:
To enhance your experience in Outlook, we’re introducing changes to how shared mailboxes and folders are displayed. Shared mailboxes and shared folders will now appear directly in your account list in the folder pane, alongside your primary account and other connected accounts. This improvement makes navigation more intuitive by treating shared resources as separate accounts, providing quick and organized access. As part of this update, we are removing the "Shared With" node from the folder pane. All shared resources will now be integrated directly into the accounts list for a cleaner and more consistent navigation experience. This update streamlines how shared resources are managed and accessed, helping you stay productive and focused. #newoutlookforwindows This feature will be merged with feature 375635.
Change Category:
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Scope:
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Release Phase:
Targeted Release, General Availability
Created:
2024-12-17
updated:
2025-02-11
Docu to Check
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MS workload name
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linked item details
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summary for non-techies**
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Direct effects for Operations**
User Navigation Changes
The removal of the 'Shared With' node may confuse users who are accustomed to the previous layout, leading to potential difficulties in locating shared resources.
- roles: End Users, IT Support Staff
- references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-show-shared-folders-and-mailboxes-as-accounts-in-the-new/ba-p/365635
Access Issues
If users are not properly informed about the new access method for shared mailboxes, they may experience access issues due to lack of understanding of the new permissions required.
- roles: End Users, IT Administrators
- references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-show-shared-folders-and-mailboxes-as-accounts-in-the-new/ba-p/365635
Increased Support Requests
The change in navigation and access may lead to an increase in support requests as users seek assistance in adapting to the new layout and functionality.
- roles: IT Support Staff, Help Desk Personnel
- references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-show-shared-folders-and-mailboxes-as-accounts-in-the-new/ba-p/365635
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
Imagine your email system as a large office building. In this building, you have your own personal office where you handle all your emails and tasks. This is like your primary email account in Outlook. Now, sometimes you need to access shared resources, like a conference room or a shared filing cabinet, which represent shared mailboxes and folders in Outlook.
Previously, accessing these shared resources in Outlook was like having to walk down a long hallway to find a separate room labeled "Shared With" where all these shared resources were stored. It wasn't always the most convenient or intuitive way to get to what you needed.
With the new changes in Outlook, it's as if those shared resources are now being moved right next to your personal office. Instead of going down the hallway, these shared mailboxes and folders are now placed directly alongside your personal account in the folder pane. This means you can see and access them as easily as if they were your own office, making navigation much simpler and more organized.
By treating these shared resources as separate accounts, Outlook is making it easier for you to manage and access them without having to remember where they are located. This is like having all your necessary tools and resources within arm's reach, helping you stay focused and efficient in your work.
The "Shared With" room down the hallway is being removed, streamlining the layout of your office building. This change helps create a cleaner and more consistent experience, much like how a well-organized office space can enhance productivity. Now, when you open Outlook, everything you need is right there in your account list, ready for you to use.
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change history
| Date | Property | old | new |
| 2025-02-11 | RM Description | To enhance your experience in Outlook, we’re introducing changes to how shared mailboxes and folders are displayed. Shared mailboxes and shared folders will now appear directly in your account list in the folder pane, alongside your primary account and other connected accounts. This improvement makes navigation more intuitive by treating shared resources as separate accounts, providing quick and organized access. As part of this update, we are removing the "Shared With" node from the folder pane. All shared resources will now be integrated directly into the accounts list for a cleaner and more consistent navigation experience. This update streamlines how shared resources are managed and accessed, helping you stay productive and focused. #newoutlookforwindows | To enhance your experience in Outlook, we’re introducing changes to how shared mailboxes and folders are displayed. Shared mailboxes and shared folders will now appear directly in your account list in the folder pane, alongside your primary account and other connected accounts. This improvement makes navigation more intuitive by treating shared resources as separate accounts, providing quick and organized access. As part of this update, we are removing the "Shared With" node from the folder pane. All shared resources will now be integrated directly into the accounts list for a cleaner and more consistent navigation experience. This update streamlines how shared resources are managed and accessed, helping you stay productive and focused. #newoutlookforwindows This feature will be merged with feature 375635. |
| 2025-02-11 | RM Status | In development | Cancelled |
Last updated 4 months ago ago
