*For this entry exists the more relevant or more recent entry MC975306
check before: 2025-02-01
Product:
Teams
Platform:
Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
Service level is now available as part of Queues App realtime stats. Authorized users will be able to review the Service level metric and adjust staffing accordingly.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-12-11
updated:
2024-12-11
Docu to Check
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MS workload name
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summary for non-techies**
Microsoft Teams' Queues App now includes a real-time Service level metric feature, enabling authorized users to monitor staffing needs and optimize resource allocation to improve customer satisfaction.
Direct effects for Operations**
Please, look at the most relevant linked item for details
explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 weeks ago
