472020 – Microsoft Viva: Copilot Analytics – Custom agent Power BI report in Viva Insights analyst workbench

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check before: 2025-05-01

Product:

Copilot, Microsoft Viva, Microsoft Viva Insights, Power BI

Platform:

Web, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Custom agent adoption metrics and insights report in Viva Insights analyst workbench. Scope includes custom agents created in Copilot Studio, insights are aggregated on the agent-level.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2024-12-28

updated:
2024-12-28

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

Microsoft Viva is introducing a feature that enables users to create custom reports using Power BI within the Viva Insights analyst workbench, focusing on insights into custom agents created in Copilot Studio to assess their effectiveness and impact on productivity.

Direct effects for Operations**

User Experience Degradation
If the new custom agent metrics report is implemented without proper training or communication, users may struggle to understand the new features, leading to confusion and decreased productivity.
   - roles: Data Analysts, End Users
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-is-microsoft-viva/ba-p/2151230

Data Integrity Issues
Without adequate preparation, the integration of custom agents in Power BI may lead to data inconsistencies or inaccuracies, affecting decision-making processes.
   - roles: Business Intelligence Developers, Data Analysts
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/, https://docs.microsoft.com/en-us/power-bi/create-reports/desktop-report-visualization

Configutation Options**

XXXXXXX ... paid membership only

Data Protection**

XXXXXXX ... paid membership only

explanation for non-techies**

XXXXXXX ... free basic plan only

** AI generated content. This information must be reviewed before use.

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