check before: 2025-01-01
Product:
Outlook
Platform:
Android, US Instances, World tenant
Status:
In development
Change type:
Links:
Details:
From the document previewer, there will now be an option to start a new mail with the document being viewed added to that new email
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-12-07
updated:
2024-12-07
Docu to Check
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MS workload name
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summary for non-techies**
The Outlook app for Android now allows users to easily share documents by starting a new email with the document already attached, streamlining the process and enhancing productivity.
Direct effects for Operations**
User Experience Disruption
Users may experience confusion or frustration if the new email feature is not properly integrated, leading to potential delays in communication.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-easily-start-a-new-email-from-document-previewer-in-the-outlook-app-for-android/
Increased Support Tickets
The introduction of a new feature without adequate training or documentation may lead to an increase in support requests as users struggle to adapt.
- roles: Support Staff, IT Administrators
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-easily-start-a-new-email-from-document-previewer-in-the-outlook-app-for-android/
Configutation Options**
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explanation for non-techies**
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