471442 – Outlook: Choose save location when saving to a cloud account in the Outlook app for iOS and Android

Product:

Outlook

Platform:

Android, iOS, US Instances, World tenant

Status:

Launched

Change type:

Links:

Details:

When you save a document to a cloud account, you will be able to browse through the folders of that account to find the place you would like to save your file.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
General Availability

Created:
2024-12-07

updated:
2025-09-19

Docu to Check

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

summary for non-techies**

XXXXXXX ... free basic plan only

Direct effects for Operations**

User Experience Disruption
Users may experience confusion or frustration if they are not familiar with the new save location feature, leading to potential delays in document management.
   - roles: End Users, IT Support Staff
   - references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-choose-save-location-when-saving-to-a-cloud-account-in/ba-p/3701230

Increased Support Requests
The change may lead to an increase in support requests as users seek assistance with the new functionality, impacting IT resources and response times.
   - roles: IT Support Staff, Help Desk Technicians
   - references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-choose-save-location-when-saving-to-a-cloud-account-in/ba-p/3701230

Configutation Options**

XXXXXXX ... paid membership only

explanation for non-techies**

In the Outlook app for iOS and Android, there's a new feature that allows you to choose where you want to save a document when using a cloud account. Think of it like having a filing cabinet with multiple drawers and folders. Previously, when you wanted to save a document, it was like having to put it in a specific drawer without much choice. Now, you can open the filing cabinet, browse through the drawers and folders, and decide exactly where you want to place your document.

This feature is particularly useful for organizing your files. Just like how you might organize physical documents by topic or date in different folders, you can now do the same digitally within your cloud account. This makes it easier to find your documents later, as they are stored in a location that makes sense to you.

For lawyers, managers, or HR staff, this means more control over document management. You can ensure that sensitive documents are saved in secure folders or that project-specific files are kept together. It streamlines the process of saving and retrieving documents, much like having a well-organized office space where everything is in its rightful place. This change enhances productivity by reducing the time spent searching for files and ensures that your digital workspace is as organized as your physical one.