471003 – Microsoft 365: Updates to the Microsoft 365 app

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check before: 2025-01-01

Product:

Platform:

Web, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

The Microsoft 365 app name, icon, and UI will evolve to support future AI-first experiences. Key UI changes include reducing the top header and consolidating app-level tools and settings into the App toolbar on the left.

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2024-12-21

updated:
2024-12-21

Docu to Check

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MS workload name

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summary for non-techies**

Microsoft 365 is streamlining its app by reducing the top header and consolidating tools and settings on the left side to enhance user focus and efficiency, while preparing for future AI-driven features across web and desktop platforms.

Direct effects for Operations**

User Interface Changes
The reduction of the top header and consolidation of tools may confuse users who are accustomed to the previous layout, leading to a temporary decrease in productivity as they adapt to the new interface.
   - roles: End Users, Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-app/

AI Integration
The introduction of AI-first experiences may lead to unexpected behavior or errors if users are not prepared for the changes, potentially causing frustration and decreased efficiency.
   - roles: End Users, IT Support
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-app/

Training and Support Needs
Without proper preparation, users may require additional training to understand the new features and functionalities, leading to increased support requests and resource allocation.
   - roles: Training Coordinators, IT Support
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-app/

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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