check before: 2024-12-01
Product:
Copilot, Microsoft 365 Apps
Platform:
Web, World tenant
Status:
Rolling out
Change type:
Links:
Details:
Read Aloud capability lets you listen to Copilot responses in the chat pane.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-12-05
updated:
2025-01-18
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Degradation
If the Read Aloud feature is implemented without proper testing, users may experience audio quality issues, leading to misunderstandings of the content being read aloud.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-october-2023/, https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-microsoft-copilot-in-microsoft-365/ba-p/3856780
Increased Support Tickets
The introduction of the Read Aloud feature without adequate user training may result in a surge of support tickets from users facing difficulties in using the new functionality.
- roles: Support Staff, IT Helpdesk
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-october-2023/, https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-microsoft-copilot-in-microsoft-365/ba-p/3856780
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-01-18 | RM Status | In development | Rolling out |
Last updated 5 days ago
