470019 – Outlook: Copilot chat-assisted scheduling

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check before: 2024-12-01

Product:

Copilot, Outlook

Platform:

Web, Windows Desktop, World tenant

Status:

Launched

Change type:

Links:

Details:

Copilot now helps you schedule simple meetings such as 1:1s and focus time. Just ask Copilot to find some time with someone in your org and it will find the optimal time. #newoutlookforwindows

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
General Availability

Created:
2024-11-23

updated:
2025-01-07

Docu to Check

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

summary for non-techies**

Copilot is a digital assistant integrated into Outlook that helps organize your schedule by coordinating meetings and finding optimal times based on your availability, available on both desktop and web versions.

Direct effects for Operations**

Scheduling Conflicts
If Copilot is implemented without proper training or understanding, users may experience scheduling conflicts due to misinterpretation of availability, leading to double bookings.
   - roles: Administrative Assistants, Team Leaders
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-copilot-in-outlook/

User Frustration
Users may become frustrated if Copilot fails to accurately schedule meetings or if it does not integrate well with existing calendars, leading to a poor user experience.
   - roles: End Users, Project Managers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-copilot-in-outlook/

Configutation Options**

XXXXXXX ... paid membership only

explanation for non-techies**

XXXXXXX ... free basic plan only

** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-01-07RM StatusIn developmentLaunched

Last updated 2 months ago

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