469503 – OneDrive: Agents in OneDrive

Product:

Copilot, Microsoft 365 Copilot, OneDrive

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

Details:

Find yourself referencing the same files to Copilot in OneDrive? We are bringing the power of agents to OneDrive, allowing you to build, use, and share your own agents using files and content stored in your OneDrive. This feature requires a Microsoft Copilot for Microsoft 365 license and will be available to commercial customers on OneDrive Web.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-11-27

updated:
2025-03-12

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Increased Complexity in File Management
The introduction of agents in OneDrive may lead to confusion among users regarding file organization and access, especially if they are not trained on how to effectively use these agents.
   - roles: End Users, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-agents-in-onedrive/

Potential Data Security Risks
Without proper preparation and understanding of the new agents feature, users may inadvertently share sensitive files or data, leading to potential data breaches.
   - roles: Data Protection Officer, End Users
   - references: https://www.microsoft.com/en-us/security/blog/2023/09/15/data-security-in-the-age-of-ai/

User Experience Disruption
The rollout of agents without adequate training may disrupt the user experience, causing frustration and decreased productivity as users struggle to adapt to the new functionality.
   - roles: End Users, Training Coordinators
   - references: https://www.forbes.com/sites/bernardmarr/2023/10/05/the-impact-of-ai-on-user-experience-in-business/

Configutation Options**

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Opportunities**

Enhanced File Management with Agents
The introduction of agents in OneDrive allows users to create personalized agents that can help in managing and retrieving files more efficiently. This can significantly reduce the time spent searching for files and improve productivity.
   - next-steps: Conduct training sessions for users on how to create and utilize agents in OneDrive. Gather feedback to continuously improve the user experience.
   - roles: Productivity Managers, Team Leaders, Knowledge Workers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-agents-in-onedrive/, https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-microsoft-365-copilot-in-onedrive/ba-p/3785606

Collaboration Improvement
With the ability to share agents and their capabilities, teams can collaborate more effectively by having access to tailored file management solutions that meet their specific needs.
   - next-steps: Identify key teams that would benefit from shared agents and facilitate workshops to develop collaborative agents that cater to their workflows.
   - roles: Project Managers, Collaboration Specialists, IT Administrators
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-agents-in-onedrive/, https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-microsoft-365-copilot-in-onedrive/ba-p/3785606

Integration with Existing Workflows
Agents can be integrated into existing workflows, allowing for automation of repetitive tasks such as file retrieval and sharing, which can streamline operations and enhance user experience.
   - next-steps: Assess current workflows to identify areas where agents can be integrated, and develop a plan for implementation and user training.
   - roles: Operations Managers, Business Analysts, IT Support
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-agents-in-onedrive/, https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-microsoft-365-copilot-in-onedrive/ba-p/3785606

Potentional Risks**

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IT Security**

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explanation for non-techies**

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