check before: 2024-12-01
Product:
Outlook
Platform:
US Instances, Web, Windows Desktop, World tenant
Status:
Rolling out
Change type:
Links:
Details:
We’ve introduced a new "None" color category for Mail and Calendar in the New Outlook for Windows and Web. This update provides more flexibility and customization in categorizing your emails and calendar events. By selecting the "None" option, users can now choose to have items without a designated color, allowing for cleaner organization and more control over which items stand out visually. #newoutlookforwindows
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-11-16
updated:
2024-12-07
Docu to Check
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MS workload name
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summary for non-techies**
The New Outlook for Windows and Web introduces a "None" color category, allowing users to leave some emails and calendar events without a color, providing more flexibility and control over visual prioritization.
Direct effects for Operations**
User Confusion
The introduction of the 'None' color category may lead to confusion among users who are accustomed to using color categories for organization. Without proper training or communication, users may struggle to adapt to the new feature, leading to decreased productivity.
- roles: End Users, IT Support
- references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-none-color-category-for-mail-and-calendar-in-the-new/ba-p/3701230
Increased Support Tickets
If users encounter issues or confusion with the new 'None' color category, it may result in an increase in support tickets and requests for assistance, straining IT resources and impacting response times.
- roles: IT Support, Help Desk Staff
- references: https://www.zdnet.com/article/how-to-manage-it-support-tickets/
Configutation Options**
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explanation for non-techies**
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change history
| Date | Property | old | new |
| 2024-12-07 | RM Status | In development | Rolling out |
Last updated 3 days ago
