468282 – Microsoft Teams: Default enable transcription policy for new tenants

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check before: 2025-01-01

Product:

Teams

Platform:

Mac, US Instances, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

We are updating the default policy for Transcription from “off” to “on” for any new tenant. This change doesn’t mean that every meeting will automatically have transcription enabled, but it will allow users to turn on transcription if needed. This adjustment aligns the default Transcription policy with that of Recording, supporting broader adoption of Transcription and all AI features.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-11-16

updated:
2024-11-16

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Privacy Concerns
Enabling transcription by default may lead to concerns about user privacy and data security, as users may not be aware that their conversations can be transcribed and stored.
   - roles: End Users, Compliance Officers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2020/07/30/announcing-transcription-in-microsoft-teams/, https://www.forbes.com/sites/bernardmarr/2020/07/31/microsoft-teams-transcription-what-you-need-to-know/?sh=5c1c1c1e7b3e

Increased Support Requests
With the change in default settings, users may encounter issues or confusion regarding how to enable or disable transcription, leading to an increase in support requests.
   - roles: IT Support Staff, End Users
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/announcing-transcription-in-microsoft-teams/ba-p/1620520, https://www.zdnet.com/article/microsoft-teams-transcription-feature-what-you-need-to-know/

Configutation Options**

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Data Protection**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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