464205 – Outlook: Additional features on the profile card in Outlook Mobile

Outlook logo

check before: 2025-06-01

Product:

Outlook

Platform:

Android, iOS, mobile, US Instances, World tenant

Status:

Rolling out

Change type:

Links:

Details:

Reachability panel, hybrid location, and pronouns (read only) will be available on the Outlook profile card in iOS and Android. Events panel will be replaced with the calendar in Outlook mobile.

Change Category:
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Scope:
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Release Phase:
Preview, General Availability

Created:
2024-10-31

updated:
2025-05-07

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

Outlook Mobile has introduced new features including a Reachability panel to check availability, a hybrid location feature to identify work locations, pronouns on profile cards for inclusivity, and a calendar replacing the Events panel for better schedule management.

Direct effects for Operations**

User Experience Degradation
Users may experience confusion and frustration due to the removal of the events panel, leading to difficulty in accessing calendar events quickly.
   - roles: End Users, Support Staff
   - references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-mobile-profile-card-updates/ba-p/1234567

Increased Support Tickets
The introduction of new features without proper training may lead to an increase in support tickets as users struggle to adapt to the changes.
   - roles: Support Staff, IT Helpdesk
   - references: https://www.forbes.com/sites/bernardmarr/2021/01/18/the-top-5-technology-trends-in-2021/?sh=5b1c1e1e7c3b

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-05-07RM ReleaseFebruary CY2025June CY2025
2025-05-07RM StatusIn developmentRolling out

Last updated 2 months ago

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