429868 – Outlook: Optimized hover actions in the message list on Outlook on the Web and New Outlook for Windows

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check before: 2024-12-01

Product:

Outlook

Platform:

Web, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

The hover actions in the message list will be modified to be more space efficient and minimize unnecessary mouse travel. This change primarily affects users with the multicolumn (wider) message list. #newoutlookforwindows

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2024-11-22

updated:
2024-11-22

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Interface Changes
The modification of hover actions may lead to confusion among users who are accustomed to the previous layout, potentially resulting in decreased productivity as they adapt to the new interface.
   - roles: End Users, Support Staff
   - references: https://techcommunity.microsoft.com/t5/outlook-blog/announcing-optimized-hover-actions-in-outlook-on-the-web-and-new/ba-p/3731230, https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-outlook-october-2023/

User Experience Disruption
Users may experience frustration due to the learning curve associated with the new hover actions, which could lead to increased support requests and dissatisfaction with the tool.
   - roles: End Users, IT Support
   - references: https://techcommunity.microsoft.com/t5/outlook-blog/announcing-optimized-hover-actions-in-outlook-on-the-web-and-new/ba-p/3731230, https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-outlook-october-2023/

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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