check before: 2024-11-01
Product:
Copilot
Platform:
Web, World tenant
Status:
Launched
Change type:
Links:
Details:
In Business Chat web mode, discover and use Copilot agents available for your organization. Agents are custom grounded chats that include specific knowledge sources from work and web.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-10-18
updated:
2025-01-17
Public Preview Start Date
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Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
If the implementation of Copilot agents occurs without proper training and communication, users may experience confusion and frustration when interacting with the new features, leading to decreased productivity.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-365-copilot/, https://www.forbes.com/sites/bernardmarr/2023/03/20/what-is-microsoft-365-copilot-and-how-can-it-help-your-business/
Integration Issues
Without adequate preparation, the integration of Copilot agents with existing systems may lead to compatibility issues, resulting in system outages or degraded performance.
- roles: System Administrators, IT Operations Managers
- references: https://techcommunity.microsoft.com/t5/microsoft-365-copilot-blog/what-is-microsoft-365-copilot/ba-p/3731230, https://www.zdnet.com/article/microsoft-365-copilot-what-you-need-to-know/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-01-17 | RM Release | November CY2024 | January CY2025 |
| 2025-01-17 | RM Status | In development | Launched |
Last updated 2 months ago
