422307 – Microsoft Copilot (Microsoft 365): Updated Context IQ menu in Business Chat

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check before: 2024-12-01

Product:

Copilot

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

Details:

Updates to Copilot Context IQ menu provides an intuitive and seamless interaction improving reliability and performance.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-10-22

updated:
2024-12-02

Docu to Check

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MS workload name

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summary for non-techies**

Microsoft has updated the Context IQ menu in its Business Chat feature within Microsoft 365 Copilot to provide an interactive experience that suggests relevant information and actions based on conversation context, enhancing reliability and performance for users worldwide in standard multi-tenant environments.

Direct effects for Operations**

User Experience Degradation
If the updated Context IQ menu is implemented without proper preparation, users may experience confusion and frustration due to changes in the interface and functionality, leading to decreased productivity.
   - roles: End Users, Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-october-2023/, https://www.forbes.com/sites/bernardmarr/2023/10/02/microsoft-copilot-what-it-is-and-how-it-works/

System Performance Issues
The introduction of new features in the Context IQ menu without adequate testing may lead to system performance issues, such as slow response times or crashes, negatively impacting user experience.
   - roles: IT Operations, End Users
   - references: https://www.zdnet.com/article/microsoft-copilot-what-you-need-to-know/, https://www.techradar.com/news/microsoft-copilot-what-is-it-and-how-does-it-work

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2024-12-02RM ReleaseNovember CY2024December CY2024

Last updated 3 days ago

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