422259 – Microsoft Teams: Customize who receives shift request notifications

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check before: 2025-02-01

Product:

Teams

Platform:

Android, iOS, Mac, Windows Desktop, World tenant

Status:

Cancelled

Change type:

Links:

Details:

We will not release this feature at this time. We are sorry for any inconvenience and will continue to share updated roadmap entries as additional features and functionality become available. To streamline your workflow and reduce notifications, we've enhanced our notification system so that shift request alerts are now exclusively sent to schedule group owners, and not all owners of a team. This targeted approach ensures that the right people receive the necessary updates, helping team owners maintain focus.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-11-01

updated:
2024-12-28

Docu to Check

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MS workload name

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summary for non-techies**

Microsoft Teams planned to update their shift request notifications so only schedule group owners would be notified, reducing unnecessary alerts, but this feature won't be released currently as Microsoft focuses on other developments.

Direct effects for Operations**

Notification System Change
The change in the notification system may lead to missed shift requests for team members who are not group owners, potentially causing scheduling conflicts and dissatisfaction among users.
   - roles: Team Members, Schedule Group Owners
   - references: https://www.microsoft.com/en-us/microsoft-teams/shift-management, https://techcommunity.microsoft.com/t5/microsoft-teams-blog/what-s-new-in-microsoft-teams-august-2023/ba-p/3671230

User Experience Impact
Limiting notifications to only schedule group owners may frustrate other team members who rely on timely updates for their shifts, leading to decreased morale and productivity.
   - roles: Team Members, HR Managers
   - references: https://www.microsoft.com/en-us/microsoft-teams/shift-management, https://www.forbes.com/sites/forbestechcouncil/2023/09/15/how-to-improve-employee-experience-with-technology/?sh=5c1c1e1e7b8e

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2024-12-28RM DescriptionTo streamline your workflow and reduce notifications, we've enhanced our notification system so that shift request alerts are now exclusively sent to schedule group owners, and not all owners of a team. This targeted approach ensures that the right people receive the necessary updates, helping team owners maintain focus.We will not release this feature at this time. We are sorry for any inconvenience and will continue to share updated roadmap entries as additional features and functionality become available. To streamline your workflow and reduce notifications, we've enhanced our notification system so that shift request alerts are now exclusively sent to schedule group owners, and not all owners of a team. This targeted approach ensures that the right people receive the necessary updates, helping team owners maintain focus.
2024-12-28RM StatusIn developmentCancelled
2024-11-13RM ReleaseJanuary CY2025February CY2025

Last updated 2 weeks ago

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