check before: 2024-12-01
Product:
Microsoft Viva, Microsoft Viva Connections
Platform:
US Instances, Web, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
This card will help operators add a card on the Viva Connections Dashboard which will provide quick access to the frequently accessed and followed sites by the end user.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-10-29
updated:
2024-10-29
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Degradation
If the MySites card is implemented without proper user training, users may find it confusing or difficult to navigate, leading to frustration and decreased productivity.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform" target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-is-microsoft-viva/ba-p/2150520
Increased Support Tickets
The introduction of the MySites card without adequate preparation may lead to an increase in support tickets as users encounter issues or have questions about the new feature.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.forbes.com/sites/bernardmarr/2021/02/01/what-is-microsoft-viva-and-why-is-it-so-important/?sh=5c1c1e4e1c3d, https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform" target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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