421360 – Microsoft 365 admin center: AI administrator role

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check before: 2024-11-01

Product:

Copilot, Entra, Microsoft 365 admin center

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

Details:

We are introducing a new admin role for AI and Microsoft Copilot administration. Admin users assigned with the AI Administrator role can efficiently manage Microsoft Copilot without the vast privileges of Global admin permissions.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-10-11

updated:
2024-10-11

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Increased Security Risks
Without proper preparation, the introduction of the AI Administrator role may lead to unauthorized access or misuse of AI tools, as users may not be adequately trained on security protocols.
   - roles: IT Security Manager, AI Administrator
   - references: https://www.microsoft.com/en-us/security/blog/2021/06/15/understanding-the-security-risks-of-ai-in-the-enterprise/

User Experience Disruption
If the AI Administrator role is implemented without training, users may face disruptions in service as new AI features could be misconfigured, leading to inefficiencies.
   - roles: End User, IT Support Specialist
   - references: https://www.forbes.com/sites/bernardmarr/2021/06/14/how-ai-is-improving-user-experience-in-business/?sh=5c1c1e4e4b5d

Compliance and Regulatory Issues
The change may result in compliance risks if the AI tools are not properly managed, potentially leading to data breaches or violations of data protection regulations.
   - roles: Compliance Officer, Data Protection Officer
   - references: https://www.dataprotectionreport.com/2021/05/the-impact-of-ai-on-data-protection-compliance/

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

Microsoft is rolling out a new admin role specifically for managing AI and Microsoft Copilot within the Microsoft 365 admin center. This role is called the AI Administrator. Think of it like having a specialized manager in a company who is responsible for a specific department, such as marketing or finance, rather than the entire organization.

In a typical business setting, the Global Admin role is akin to the CEO who has the authority to make decisions across all areas of the company. However, not every task requires the CEO's involvement. Similarly, the AI Administrator role allows someone to manage and oversee the AI tools and Copilot features without needing the extensive permissions that a Global Admin would have.

This is beneficial because it allows for more focused and efficient management of AI resources. It also helps in maintaining security and control by limiting access to only what is necessary for the AI-related tasks. Just as a marketing manager wouldn't need access to the company's entire financial data, an AI Administrator doesn't need access to all the global settings of Microsoft 365.

By introducing this role, Microsoft aims to streamline the management of AI tools while ensuring that the right people have the right level of access. This approach helps organizations to better allocate responsibilities and maintain a secure and efficient workflow.

** AI generated content. This information must be reviewed before use.

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