419812 – Microsoft Teams: Improved Microsoft Lists links in Teams messages

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check before: 2024-12-01

Product:

Microsoft Lists, Teams

Platform:

Mac, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Microsoft Lists links in Teams including list item links and form links will now unfurl when shared in Teams messages making them easier to find and access within Teams messages and inside shared tab in chats.

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2024-10-05

updated:
2024-10-23

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Degradation
If the change is implemented without preparation, users may experience confusion or frustration due to unexpected behavior of links in Teams messages, leading to potential miscommunication.
   - roles: End Users, Team Leaders
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/whats-new-in-microsoft-teams-july-2023/ba-p/3861230, https://www.microsoft.com/en-us/microsoft-365/roadmap

Increased Support Tickets
Unprepared changes may lead to an increase in support tickets as users encounter issues with the new link functionality, impacting IT support resources.
   - roles: IT Support Staff, Helpdesk Technicians
   - references: https://www.forbes.com/sites/bernardmarr/2021/01/25/the-top-5-technology-trends-in-2021/?sh=4c1c1c4e7c3b, https://www.gartner.com/en/information-technology

Configutation Options**

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explanation for non-techies**

Imagine you're in a meeting room with a stack of papers. You want to share a specific document with your colleagues, but instead of just handing them a piece of paper with a vague description, you give them a neatly organized folder that opens up to reveal the exact document you want them to see. This is similar to what Microsoft is doing with its Lists links in Teams messages.

Previously, when you shared a link to a Microsoft List or a specific item within a list in a Teams message, it was like handing someone a slip of paper with a web address on it. They would have to go through the extra step of clicking the link and navigating to the content. Now, with the new update, these links will "unfurl" or expand right within the Teams message. It's as if the folder opens up automatically, showing the document in a way that's easy to view and access immediately.

This change makes it simpler for everyone to find and use the information shared in Teams. Just like how a well-organized folder saves time and reduces confusion in a meeting, these unfurled links streamline communication and collaboration within Teams. Whether you're using a desktop or a Mac, this feature will be available, making it easier to keep everyone on the same page, quite literally.

** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2024-10-23RM ReleaseNovember CY2024December CY2024
2024-10-08RM ReleaseDecember CY2024November CY2024

Last updated 3 weeks ago

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