check before: 2025-01-01
Product:
Microsoft Viva, Microsoft Viva Engage
Platform:
Web, World tenant
Status:
In development
Change type:
Links:
Details:
The mute user feature will allow users to remove other users' posts from their feeds and digests. Users cannot mute designated leaders. Muting a user does not block notifications or at-mentions from that user. Admins can turn this feature on or off for the entire network.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-09-28
updated:
2024-09-28
Docu to Check
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MS workload name
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summary for non-techies**
The "mute user" feature in Microsoft Viva Engage allows users to filter out less relevant conversations from their feed and digests while still receiving direct notifications or mentions, with admins having the ability to enable or disable this feature for the entire network.
Direct effects for Operations**
User Engagement
The introduction of the mute user feature may lead to decreased user engagement as users may choose to mute posts from colleagues, resulting in a less collaborative environment.
- roles: End Users, Community Managers
- references: https://www.microsoft.com/en-us/microsoft-viva/engage, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/introducing-microsoft-viva-engage/ba-p/2871230
Information Silos
Users muting others can create information silos where important updates and discussions are missed, negatively impacting team collaboration and project outcomes.
- roles: Team Leaders, Project Managers
- references: https://www.microsoft.com/en-us/microsoft-viva/engage, https://www.forbes.com/sites/forbestechcouncil/2022/01/10/how-to-avoid-information-silos-in-the-workplace/?sh=4c1c1c4e1c3b
Configutation Options**
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explanation for non-techies**
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