418380 – Microsoft Viva: Viva Insights – New Business Chat prompts submitted through Teams

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check before: 2024-10-01

Product:

Copilot, Microsoft Viva, Microsoft Viva Insights, Teams

Platform:

iOS, Mac, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

This adds new Business Chat prompts submitted through Teams metric to Copilot dashboard and Viva Insights Advanced insights.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-10-02

updated:
2024-10-02

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Degradation
The introduction of new Business Chat prompts may lead to confusion among users if they are not adequately trained or informed about the changes, resulting in decreased productivity and frustration.
   - roles: End Users, Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/09/12/introducing-microsoft-viva-insights-new-business-chat-prompts/, https://www.forbes.com/sites/bernardmarr/2023/09/15/how-microsoft-viva-is-transforming-the-future-of-work/?sh=5c1e1e1e7b3e

Integration Issues
Without proper preparation, the integration of new Business Chat prompts into existing workflows may cause disruptions, leading to potential data inconsistencies and user errors.
   - roles: IT Administrators, Business Analysts
   - references: https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-s-new-in-microsoft-viva-insights/ba-p/3741230, https://www.zdnet.com/article/microsoft-viva-insights-gets-new-features-to-improve-employee-productivity/

Configutation Options**

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Data Protection**

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explanation for non-techies**

Imagine you're running a law firm, and you've just hired a new assistant. This assistant is not just any assistant; they are incredibly smart and can handle a lot of your routine tasks. This assistant is like a new feature in your office that helps streamline your workflow, making your job easier and more efficient.

Microsoft Viva is like this new assistant, but for your digital workspace. One of its components, Viva Insights, is designed to help you and your team work smarter, not harder. Think of Viva Insights as a personal coach that gives you tips on how to improve your work habits, like suggesting when to take breaks or how to manage your time better.

Now, let's talk about Business Chat prompts. Imagine you have a suggestion box in your office where team members can drop in ideas or questions. Business Chat prompts are like these suggestions, but they are submitted through Microsoft Teams, the digital platform where your team communicates and collaborates. These prompts can be anything from a question about a project to a suggestion for improving a process.

The new feature being added is a metric that tracks these Business Chat prompts. It's like having a dashboard in your office that shows you how many suggestions have been submitted, who submitted them, and what topics they cover. This helps you keep track of the flow of ideas and questions, making it easier to address them promptly.

Copilot is another tool that works with Viva Insights. Think of Copilot as a co-pilot in an airplane, helping the pilot (you) navigate through the complexities of your work. The Copilot dashboard will now include these new Business Chat prompts, giving you a clearer picture of your team's communication and collaboration patterns.

This feature is available on multiple devices, including desktops, Macs, and iOS devices, so you can access it no matter where you are. It's currently in development, meaning it's being fine-tuned to ensure it works seamlessly when it's rolled out.

In summary, this new feature in Microsoft Viva Insights is like adding a smart assistant to your team, helping you keep track of important communications and suggestions, all through the convenience of Microsoft Teams.

** AI generated content. This information must be reviewed before use.

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